Mystery Box!
This box contains goodies in the value of at least 12€! The products will be a surprise and it can include stickers, bookmarks, postcards, badges, pins, prints and more!
Return and Refund Policy
Shipping Information
Eco friendly packaging
We strive to provide the highest quality stationery products and customer satisfaction. If you're not completely satisfied with your purchase, we're here to help.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original eco-friendly packaging. You have 15 days from the date of purchase to return an item. To initiate a return, please contact our customer service team at apenasillustrator@gmail.com with your order number and reason for return. We will provide you with return instructions.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Exceptions
Damaged Items: If you received a damaged or defective item, please contact us immediately.
Non-Returnable Items: Certain items, such as customized products, may not be eligible for return. Please contact us for more information.
